Flowlines
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Production question

Why are users abandoning my agent?

Users often abandon after an unanswered intent, a poor result, a loop, or a slow journey that infrastructure logs still call successful. Flowlines surfaces abandonment as a behavior issue and keeps the affected users and production sessions attached.

The answer

Abandonment is the clearest behavioral vote a user can cast: they left mid-task. But the abandonment itself isn't the problem, it's the symptom. The question is what happened in the turns before it.

Flowlines lists abandonment among behavior issue categories and connects a recurring finding to the use cases, users, and sessions where it fires. The pattern becomes inspectable rather than inferred from a drop in aggregate traffic.

Use the issue explanation to understand what happened and why it matters, then inspect the evidence sessions to find the tool path, answer, or missing outcome that preceded the exit.

Last reviewed 2026-09-04

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